Comprehensive trouble ticket tracking software for help desks and call centers. User-friendly interface offers customizable screens, multiple layer issue status tracking, issue folder filing system, hierarchy issue structure, skills based assignment of issues, custom and required user fields, knowledgebase (including HTML editor), product and contract tracking, reports, queries, etc. Expansion modules run as set-and-forget services and are available for customer self-help via the Web, auto issue escalation, advanced data searches, Active Directory integration, automatic email receive to convert emails into issues.
Call Centre Call Centre is comprehensive, fast and easy to use support desk software for businesses dealing with customers problems and service requests. With Call Centre you can record and resolve problems, monitor your business performance and much more.
Macros Macros - Help Desk Reply Automation and Macro Software.
Macros allows you to store your commonly typed information and recall it instantly using hotkeys. (EG. F1, F2 etc...)
it is the ultimate time saving tool for your help desk support staff, ideal for any help desk application. The time saved by your support staff can reduce help desk costs and save you thousands of dollars and free them up to do other tasks.
The Help Desk Toolkit The Help Desk Toolkit offers the definitive guide to setting up and running a successful Help Desk-now updated and expanded to include the latest Web-based technologies.
CI Discovery Network Inventory Comprehensive network inventory software for help desks and IT departments. No client installation required to audit targeted machines. Extensive hardware, software and system configuration data captured for both workstations and servers.
Been There Done That Been There, Done That! is an affordable IT help desk program. Quickly and easily record, update, search and report on users, their computers, software, peripherals and their problems. This version adds integrated charts and backup and restore.
Shut Up And Reboot Shut Up And Reboot! is an affordable, easy to use, multi-user ready help desk program. This new version has a totally redesigned interface and includes several integrated charts and graphs. Query and Report Wizards make it easy to analyze data.
ReadyDesk Web based Call Tracking and Help Desk software that helps companies streamline their support processes and provide their customers a higher level of service.
Desk Drop Jr fast paced arcade game where the objective is to match up three similar tiles by moving and rotating them vertically as they drop from the top of the game board.
PSP Desk Manager 1.205 pspconverter.com can classify and manage psp mp4 files in your computer easily. No matter under which disk, no matter under the deep table of contents, all can be extremely easily inquired, classified and managed. pspconverter.com a shareware product for free. It takes extremely few system resources when it is running, achieving practically exquisitely, with high efficiency.
CSMD Advanced CSMD allows you to quickly and easily mix audio for live playback, also allows you to record the output. Other features include a build in CD Player, Autofades, Track Editing. Originally designed for theatre use has many different uses.
VI Service Desk 2.1 VI Service Desk is a comprehensive, cost effective Lotus Notes Help Desk solution that features Asset Management, Knowledge Base, End User Portal, Bulletins, Auto-Escalation, Service Level Agreements and much more. It is designed to provide you with the right tools to help meet your exact workflow requirements.
